The 2019 pandemic has been not only a biological pandemic but also a psychological–cultural pandemic. This study evaluates the impact of mental health on the general population, stakeholders, and how the psychological factors have important consequences in creating public health rules. To prevent unconscious cognitive biases or to anticipate reactions from the community, we found that catering to cognitive elements is essential in the creation of public health procedures. Following our assessment, the expert in the mental health fields and in the social sciences should be included in the committee and decision-making group, both at the national and local levels. We used literature created before the pandemic and research developed during the outbreak. Additionally, we completed this review with an analysis of individual interviews and observations from welfare policies and managerial practices during the epidemic.