Beyond Technology: Leading Successful IT Transformation with Vendors
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Nellie YongSynopsis
When IT transformations struggled, technology was rarely the hardest problem. The bigger challenges were often people, vendors, decisions, governance and change. That is what Beyond Technology is about. Drawing on nearly three decades of experience in IT transformation and project delivery, Nellie Yong shares practical lessons from navigating complex projects where business expectations, technology, vendors and people must come together. The book follows the transformation journey from business case and vendor selection through governance, delivery, risk management, organizational change and go-live. It explores what happens when plans meet reality—when decisions stall, requirements change, vendor relationships become difficult, risks emerge and organizations struggle to adapt. Rather than presenting another project management methodology, Beyond Technology provides practical lessons, frameworks, questions and tools that experienced project managers and senior leaders can apply to their own transformation initiatives. At its heart, the book is about helping leaders look beyond the project plan, beyond the status report and, most importantly, beyond technology.

